IMPORTANT: This policy only covers those subscriptions created via pubacademy.com and is restricted to the individual and small team plans. All other sales and/or subscriptions will be subject to the terms agreed to between Pub Academy LLC and the respective party.
Standard Return Policy
All purchases are refundable within the 30 days of the purchase. Subscriptions of longer periods of time, such as a year or more, may be eligible for a refund after 30 days, but will be subjected to a prorated price reflective of the time lapsed since the purchase date and the extent of services rendered.
In order to file for a refund:
- Gather your billing information, making sure to check for your purchase date.
- Contact our customer service team either via phone or email.
- We will process your request with 72 hours.
***NOTE*** WE WILL NEVER ASK YOU FOR YOUR CREDIT CARD, BANK, OR PERSONAL INFORMATION.